Shipping & Processing:
All orders usually ship out of our warehouse within 1-2 business days from the date on which the order was received. To avoid delays in shipping, please make sure that all orders are placed with a correct and valid name & address. Orders that are placed after 12:00PM PST each day may be processed the following business day. Any orders placed during the weekend (Fri-Sun) are processed the following business day. We do not ship on holidays and/or weekend.
Most orders are delivered between 2-5 business days, depending on how far the delivery address is away from Los Angeles, California. APO/DPO/FPO/Other Military Addresses may take up to 14 Days in transit. Please understand we are not responsible for any delayed or damaged orders caused during the shipping process, but we'll do our best to accommodate any special shipping instructions. We do not ship on holidays and/or weekend.
Orders with any type of expedited shipping, high order value, different bill to/ship to addresses may be further verified for security reasons. Please note that if your order is flagged for further verification, the shipping date will change depend on when we're able to clear your order.
FREE SHIPPING OVER $50 EVERYDAY! (Free shipping valid for all 50 U.S. states, Guam, U.S. Virgin Islands, Puerto Rico and APO/DPO/FPO/Other Military Addresses; valid online only; there is a $50 minimum purchase required; free shipping will automatically apply to your cart at checkout).
Estimated Transit Times:
USPS First Class Mail ("snail mail") 2-7 business days* in transit
USPS Priority (standard shipping) 2-4 business days* in transit
USPS service days: Monday - Saturday.
*These estimated transit times refer to the time it takes the package to reach it's destination once it has been shipped. They do not include our processing time.
Once your order has been shipped, the tracking number will be sent to the email address registered to your account. This information can also be viewed when logged into your account in the "my account" page or by clicking here.
Please do not be alarmed if the delivery confirmation (USPS version of tracking) for your package has not updated in a few days. USPS delivery confirmation does not update until the package has reached a sort facility or your local post office. There are no updates in between. All delivery issues should be addressed with your local post office.
USPS offers speedy and reliable service at a low cost. However, they can and will occasionally make the mistake of mis-routing a package. Unfortunately these errors are out of our control and we are not responsible for errors or delays by USPS.
SUA Vapors is required by law and committed to preventing sales to anyone under the legal purchasing age for any of our products. When you place an order, your name and address are used to confirm your identity and age. This process only must be done once. In some cases we might be unable to verify your age during check-out and will need you to provide alternate information to complete your order.
All orders are filtered through Veratad's AgeMatch Age Verification Service. AgeMatch is Veratad’s Industry Leading Age Verification Solution designed to protect children from unauthorized access to online age restricted content and merchandise, while protecting businesses from potential compliance liability. Veratad, an industry leader in age verification, uses billions of records from multiple trusted and secure data sources to verify the information that you provide and ensure that you qualify to access and purchase products from SUAVapors.com. This process has been developed with privacy in mind and age verification are secure with detailed information neither shared nor accessible. It is our commitment to ensure timely and expedient service, and refusal to utilize these services will result in cancellation of your order.
Disclaimer: We reserve the right to use third party age verification systems, in accordance with federal law. If necessary, we reserve the right to ask for identification if necessary. You must be legal smoking age for the state in which you reside to obtain and use a credit card and to purchase electronic cigarette products. All fraudulent orders may be reported to the local authorities within your vicinity.